Marketing Manager

Job title: Marketing Manager

Salary: Competitive + Annual Bonus

Location: Hayes, West London

Duration: Permanent

Working model: Hybrid

At TCC Global, we create innovative loyalty marketing solutions that drive customer engagement and enhance brand loyalty for some of the world’s leading retailers. We are passionate about our work and dedicated to delivering outstanding results.

Primary Purpose & Scope:

As a Marketing Manager, you'll lead the development of marketing materials that highlight our innovative solutions. You'll work closely with various teams to create assets that engage internal and external audiences. You aim to support the Commercial teams in driving sales and strengthening relationships with key external partners, including clients, brands, and licensing collaborators.

This position offers hands-on experience, opportunities to build relationships with influential clients and partners, and the chance to drive our commercial success while gaining recognition for your contributions.

Key Responsibilities:

Partnering with the Reward Development team to craft marketing assets that differentiate our reward solutions, making them easier for local markets to sell.

• Regularly collaborating with the Group Insight Manager and their team to ensure that relevant data-driven insights inform the creation of marketing assets and the planning of launches for our new solutions, brand/license partners, and sustainability capabilities.
• Working closely with the Brand, License, and Entertainment teams to support the development of pitch content, including marketing narratives and assets.
• Assisting senior marketing team members in the planning, creation, and execution of large TCC events, both internal and external, such as sales meetings, Loyalty Forums, client showcases, and solution launches.
• Developing marketing content for our own IP brands, to be used across various platforms such as websites, social media, and presentations.
• Managing the upload and updates of marketing content in our CMS, Seismic.

To be successful in this role, you should have at least three years of experience in a similar role and ideally hold a degree in a related field. You should be able to demonstrate experience in:

• Leveraging trends and insights to create engaging marketing content for both internal and external audiences.
• Collaborating with internal departments (such as development and design) to produce impactful marketing assets.
• Successfully managing a diverse range of marketing projects simultaneously.
• Additional experience in digital marketing initiatives (social media, paid advertising, or content marketing) is advantageous but not essential for this role.

Key Relationships:

• Internal: Collaborate closely with several internal teams, including Reward Development (Category Management, Product Design), Brands, Licenses & Entertainment, Omnichannel (data and digital), and Graphic Design.
• External: Engage with third-party agencies as required for external events, activation support, design, or website management.

Core Values - How we behave – the qualities we value in all our people

• Respect: Treat others the way they would like to be treated
• Truth: Honest and open at all times, learning from successes & mistakes
• Collaborate: Making us smarter and better as one team
• Care: About TCC, our future, our colleagues, our clients, our community

What We Offer:

• Competitive salary and benefits package
• Dynamic and supportive work environment
• Career development and growth opportunities

If you're passionate about driving loyalty through compelling marketing strategies and want to be part of a collaborative, insight-driven team, we’d love to hear from you!