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People & Culture Lead (Senior HR Business Partner) Maternity Cover

  • Hybrid
    • Hayes, Greater London, United Kingdom
  • People

Job description

People & Culture Lead (Senior HR Business Partner) 
Maternity Cover – initial 7 Months 

Location 

UK-based (with responsibility for UK & US employees) – Hayes and Harlington 
Hybrid working – 3 days in office 

Reporting to 

Chief People Officer  

 

Ideal start date: May 11th, 2026 

 

Role Purpose 

This role is a senior, hands-on People & Culture position providing maternity cover. The position will operate as a trusted Senior HR Business Partner, balancing regional HR ownership for the UK and US with a strategic, global HR BP remit for the solutions division within the business. 

The role requires someone confident operating at pace, comfortable switching between core HR delivery and forward-looking, strategic people work, and able to influence senior stakeholders across multiple geographies. 

Scope of the Role 

The role has two core responsibilities 

  1. Regional HR Business Partner – UK & US 

  1. Strategic HR Business Partner – Solutions Division (Global) 

Key Responsibilities 

Regional HR Business Partner – UK & US 

Act as the primary HR lead for UK and US employees, ensuring compliant, consistent, and people-centric HR delivery. 

Employee Relations & Case Management 

  • Lead on all employee relations matters across the UK and US, including performance management, disciplinary, grievance, absence management, and complex people cases. 

  • Provide pragmatic, commercial advice to managers, balancing risk with business needs. 

  • Ensure consistency of approach while adapting to local employment legislation. 

Employment Law, Contracts & Policies 

  • Own and maintain employment contracts, offer letters, and contractual changes for UK and US employees. 

  • Review, update, and implement HR policies and procedures, ensuring legal compliance and alignment with company culture. 

  • Partner with legal advisors where required on complex or high-risk issues. 

Manager Support & Coaching 

  • Act as a trusted advisor to leaders and managers, building capability in people management, performance, and employee engagement. 

  • Support managers through change, growth, and organisational challenges. 

Operational HR Excellence 

  • Ensure accurate HR documentation, record-keeping, and adherence to internal processes. 

  • Support audits, reporting, and data requests where required. 

  • Contribute to continuous improvement of HR processes and ways of working. 

 

2. Strategic HR Business Partner – Solutions Pillar (Global) 

Partner with senior leaders in the Solutions pillar to deliver strategic people initiatives that support performance, growth, and future capability needs. 

Strategic People Partnering 

  • Act as the HR BP to senior leaders within the Solutions pillar globally. 

  • Translate business strategy into people priorities, advising on structure, capability, and talent implications. 

  • Provide insight and challenge at leadership level to drive effective decision-making. 

Performance & Talent 

  • Support the performance management cycle, ensuring clear goal-setting, robust performance conversations, and differentiation of performance. 

  • Identify talent risks and opportunities, supporting succession planning and development planning for critical roles. 

  • Coach leaders on managing high performers and addressing underperformance. 

Workforce Planning 

  • Partner with leaders on workforce planning, including capacity, capability, skills gaps, and future hiring needs. 

  • Use people data and insight to inform decisions around growth, resourcing, and organisational design. 

  • Support planning aligned to commercial objectives and longer-term strategy. 

Change & Organisational Development 

  • Support organisational change initiatives within the Solutions pillar, including restructures, role clarity, and team effectiveness. 

  • Contribute to global people programmes and initiatives where required. 

Stakeholder Management 

  • Senior leaders and managers across the UK, US, and global Solutions teams 

  • People & Culture / HR colleagues globally 

  • Legal advisors and external partners (as required) 

 

Skills & Experience 

Essential 

  • Proven experience in a Senior HR Business Partner or People & Culture Lead role 

  • Strong working knowledge of UK employment law; experience supporting US employees highly desirable 

  • Demonstrated ability to balance operational HR delivery with strategic people partnering 

  • Experience supporting senior leaders in performance, workforce planning, and organisational change 

  • HiBob platform knowledge will be considered a plus 

  • Confident handling complex employee relations cases 

  • Strong stakeholder management and influencing skills 

  • Comfortable working in a fast-paced, evolving environment 

Desirable 

  • Experience operating in a global or multi-region organisation 

  • Background in tech, solutions, consulting, or professional services environments 

  • Experience covering maternity or fixed-term leadership roles 

 

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