Client Director - Nordics and Baltics

Job title: Client Director  

Salary: Competitive + Annual Bonus 

Location: Denmark  

Working model: Hybrid  

Primary Purpose & Scope: 

At TCC Global, we are passionate about crafting innovative loyalty marketing solutions that elevate customer engagement and strengthen brand loyalty for some of the world’s leading retailers. We are seeking a dynamic and experienced Client Director to join our team and drive exceptional results in this engaging field. 

Role and Responsibilities: 

• Develop tailored marketing and loyalty concepts for diverse (food) retail formats, aligning solutions with client goals. 

• Analyse market opportunities, client strategies, and competitive landscapes within the designated region. 

• Educate existing and potential clients about the full spectrum of TCC solutions, ensuring a comprehensive understanding of our offerings. 

• Create compelling business cases for campaigns and platforms that clearly articulate the value of retailer investments. 

• Build and nurture relationships with decision-makers in client organizations, becoming a trusted advisor. 

• Design and implement innovative sales strategies and campaigns based on client insights and market research, collaborating closely with the Head of Sales. 

• Identify and target new clients to expand business opportunities in the Nordics (Denmark, Sweden, Finland, Norway), recognizing future growth potential. 

• Present new business strategies, campaign performance, and project updates to national clients. 

• Win over potential clients with well-developed concepts that cater to their unique needs. 

• Foster strong customer relationships, leading to long-term partnerships and profitable deals. 

• Take ownership of profit and loss responsibilities. 

• A minimum of 10 years of experience in senior sales, marketing management, or key account management roles. 

• Proven experience in the food retail sector and a deep understanding of its dynamics. 

• A service-oriented mindset with a proactive approach to client engagement and relationship management. 

• Expertise in complex sales processes, including the ability to develop bespoke projects tailored to client needs. 

• Strong analytical abilities and a business development mindset, coupled with a competitive spirit and a desire to excel. 

• Exceptional diplomatic negotiation skills, with a track record of successful sales closures. 

• Ability to establish and maintain strong relationships with both internal and external key decision-makers. 

• Fluent in English (sales, negotiation, and communication) with proficiency in at least one Scandinavian language essential (Danish ideally).  

• Willingness to travel as required. 

Join TCC Global and be part of a dynamic team that is redefining loyalty marketing. Your insights and expertise will drive success for our clients and their customers. 

Please submit your resume in English.