Senior Marketing Manager

Job title: Senior Marketing Manager

Salary: Competitive + Annual Bonus

Location: Hayes, West London

Duration: Permanent

Working model: Hybrid

At TCC Global, we create innovative loyalty marketing solutions that drive customer engagement and enhance brand loyalty for some of the world’s leading retailers. We are passionate about our work and dedicated to delivering outstanding results.

Primary Purpose & Scope:

Join us as a Senior Marketing Manager and be at the forefront of driving our solutions to market! In this pivotal role, you will create compelling, insight-driven marketing assets that elevate our brand's presence. By working with cross-functional teams, you will ensure our materials resonate powerfully with internal stakeholders and key external audiences, including clients, brands, and license partners. Your mission is clear: empower our Commercial teams with impactful marketing assets that guarantee successful sell-through.

This role offers you the opportunity to showcase your creativity and leadership while significantly contributing to our marketing objectives.

Key Responsibilities:

• Collaborating with the reward development team to create marketing assets that differentiate our reward solutions, making them easier for local markets to promote and sell.
• Working with wider marketing teams to ensure content and assets are tailored to local markets' sales and pitch development needs.
• Partnering with colleagues to integrate data-driven insights into marketing assets, supporting solution launches and new partnerships.
• Supporting the Brand, License, and Entertainment teams to develop pitch content and marketing narratives for upcoming pitches.
• Assisting senior marketing team members with planning and executing major internal and external events, such as sales meetings, the Loyalty Forum, and client showcases.
• Briefing internal and external design teams to produce top-tier visuals and creative content that align with marketing objectives.

The ideal candidate will have at least 5 years of marketing experience, including experience in a senior marketing role. While a marketing-related degree is preferred, what we value most is demonstrable experience in:

• Using trends and insights to develop compelling marketing narratives for diverse audiences.
• Collaborating with internal departments to produce impactful marketing assets.
• Managing multiple marketing projects simultaneously.
• Creating event and client-facing collateral for senior stakeholders.
• Presenting marketing strategies to senior audiences and stakeholders.
• Experience in digital marketing (social media, paid advertising, or content marketing) is beneficial but not essential.

Key Relationships:

• Internal: You will collaborate closely with teams such as Reward Development, Brands, Licenses & Entertainment, Omnichannel (data and digital), and Graphic Design. Additionally, you’ll work with Group Insights, Client Marketing, and local marketing teams to ensure content enhances pitch development and market effectiveness.
• External: You may also liaise with third-party agencies to support event activations, design work, or website management as needed.

Core Values - How we behave – The qualities we value in all our people

• Respect: Treat others the way they would like to be treated
• Truth: Honest and open at all times, learning from successes & mistakes
• Collaborate: Making us smarter and better as one team
• Care: About TCC, our future, our colleagues, our clients, our community

What We Offer:

• Competitive salary and benefits package
• Dynamic and supportive work environment
• Career development and growth opportunities

If you're passionate about driving loyalty through compelling marketing strategies and want to be part of a collaborative, insight-driven team, we’d love to hear from you!