Administrative Assistant

At TCC Global, we believe in a world built on loyalty—and that begins with our people. Join our People team and play a pivotal role in ensuring the smooth and efficient operation of our office environment.

Reporting to: Office Manager

The Administrative Assistant is the central pillar of office support, ensuring a welcoming environment and providing essential administrative services on a day-to-day basis.

• Professional Front of House Management:

  • Warmly welcome and effectively manage all incoming visitors, ensuring a seamless experience.

  • Maintain accurate daily visitor logs and manage incoming telephone calls with professionalism.

  • Address general inquiries efficiently and ensure the reception area maintains a polished and professional environment.

• Core Office Administration & Support:

  • Proactively manage the inventory and organisation of office supplies.

  • Coordinate calendars, schedule meetings, and manage complex meeting arrangements for the team.

  • Provide support for travel bookings as required.

• Facilities & Equipment Oversight:

  • Manage and oversee conference room booking schedules.

  • Ensure all office equipment is properly maintained and functioning.

  • Serve as the point of contact to coordinate with external service providers.

• People Operations (Onboarding & Offboarding):

  • Prepare essential materials and ensure readiness for all new joiners.

  • Process and manage access card assignments for staff.

  • Ensure all internal contact lists are kept accurate and up-to-date.

• Event and Group Travel Assistance:

  • Provide hands-on support for company events, including logistics and preparation.

  • Assist with the coordination and execution of complex group travel arrangements.

• Financial and Communication Flow Management:

  • Consolidate invoices and prepare detailed log sheets and reports for financial tracking.

  • Collaborate closely with the finance team to ensure timely processing of payments.

  • Efficiently manage and maintain designated office email accounts.

• Workplace Safety & Wellbeing:

  • Monitor general workplace safety compliance and standards.

  • Coordinate and facilitate necessary fire drills and emergency procedures.

  • Ensure continuous availability and proper maintenance of hygiene supplies.

• Ad-Hoc Project Support:

  • Provide dedicated support for various projects as requested by the Office Manager or Head of HR.

Skills and requirements

We are looking for individuals who possess the technical expertise for the role and embody the qualities we value in all our people.

• Education & Experience: Diploma or above with a minimum of 1-2 years of relevant professional experience.

• Language Proficiency: Good command of both written and spoken English and Chinese.

• Technical Proficiency: Proficient in PC applications, including the full Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.).

• Core Competencies:

  • Demonstrates excellent teamwork and strong interpersonal skills.

  • Exhibits a responsive, proactive, and problem-solving approach to daily tasks.

• Personal Qualities:

  • Willing to learn, possessing a consistently positive attitude.

  • Capable of managing and prioritising multiple tasks effectively and independently.

• Availability: Immediate availability is highly preferred.